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Customer-centric, not organization-centric
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Archive: October 2007
Honest marketing works on the Web
2007-10-28
Government website survey: from organization-centric to citizen-centric
2007-10-21
Government websites must focus
2007-10-14
Local government: local tasks made easy
2007-10-07
Customer Carewords
Customer Carewords is a unique voting technique that allows your customers to tell you in precise, statistical terms what really matters to them when they arrive at your website.
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