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Category: Task Management

Volume is the wrong way to measure web success

2009-08-23

Information is a task

2009-06-14

Don’t trust your gut instinct

2009-05-31

Great websites are boring to manage

2009-05-23

Are you measuring the right things?

2009-05-17

Website management: you can’t automate everything

2009-04-19

Future of web management is evidence-based

2009-04-05

How many webpages can one person manage?

2009-03-22

Your website can thrive in a recession

2009-01-11

Top task performance heavily influences branding

2008-12-19

How to manage an intranet

2008-12-14

Hidden costs of self-service

2008-10-26

Are your website metrics reliable?

2008-05-04

The new web communicator

2008-04-06

Resist redesign

2008-03-23

Finding people: top task on the Web

2008-03-08

Every website is NOT different

2007-12-02

Web Metrics: Don’t be slave to the next HIT

2007-11-03

Evidence-based website management

2007-09-23

Web redesign is bad strategy

2007-07-27

The Web is messy

2007-07-08

Task management, not content or technology management

2007-06-23

Impediments to seeing information as a task

2007-06-03

Web’s key management metric: task completion

2007-05-27

Web task management principles

2007-05-20

Why was the milk kept at the back of the supermarket?

2007-05-09

The problem of dirty data

2007-04-22

  • Customer Carewords

    Customer Carewords

    Customer Carewords is a unique voting technique that allows your customers to tell you in precise, statistical terms what really matters to them when they arrive at your website.

  • Recent Posts

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    • How to create clear web navigation menus
    • How to write a great web link
    • You Should Follow Me on Twitter
    • Links are New Yorkers (Writing great web links)
    • Confusing menus and links: the web’s biggest challenge

  • Categories

    • Customer Centric (48)
    • Customer Carewords (Web Content) (31)
    • Task Management (27)
    • Simplicity (17)
    • Getting Found (14)
    • Intranets (13)
    • Easy Navigation (12)
    • Uncategorized (11)
    • Government (10)
    • Ecommerce (9)
    • Organization Centric (7)
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