Heathrow airport: customer-unfriendly
Last night, as I walked towards security at Heathrow Airport (London), I took my computer out of my bag, as computers need to be scanned separately. Someone walked up to me and said:
“Is that a computer?”
“Yes.”
“Put it back in the bag.”
“Why? I have to take it out for scanning.”
“You must put it back in the bag before going through ticket check, then you can take it out again.” He stared at me, unsmiling and unfriendly. “Put it back in the bag now.”
